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Terms of Service

Last Updated: November 23, 2025

1. INTRODUCTION

These Terms of Service ("Terms") govern your access to and use of the Ahoy platform and services (collectively, the "Services") provided by Ahoy Technologies Inc., a Delaware corporation ("Ahoy," "we," "us," or "our"), and its subsidiary Ahoy Technologies (Ireland) Limited.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

2. DEFINITIONS

  • "Customer" or "you" means the entity or individual that has entered into an agreement with Ahoy to use the Services.
  • "Authorized Users" means your employees, contractors, and agents who are authorized to use the Services on your behalf.
  • "Customer Data" means any data, content, or information that you or your Authorized Users submit, upload, or transmit to or through the Services.
  • "Documentation" means Ahoy's official user guides and documentation for the Services.

3. ELIGIBILITY

You must be at least 18 years old and able to form a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach

4.2 Account Responsibility

You are responsible for all activities that occur under your account, whether or not authorized by you. You agree to immediately notify Ahoy of any unauthorized use of your account.

5. SUBSCRIPTION AND FEES

5.1 Subscription Plans

Our Services are provided on a subscription basis. Specific pricing, features, and limitations of each subscription plan are described on our website or in your order form.

5.2 Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis, as selected by you
  • All fees are non-refundable except as required by law or as expressly stated in these Terms
  • You authorize us to charge your payment method for all fees incurred
  • Fees do not include any taxes, and you are responsible for all applicable taxes

5.3 Price Changes

We may change our fees at any time. We will provide you with at least 30 days' notice of any fee increases. Your continued use of the Services after the effective date of the fee increase constitutes acceptance of the new fees.

5.4 Late Payment

If payment is not received within 10 days of the due date, we may suspend your access to the Services until payment is received. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

6. USE OF SERVICES

6.1 License Grant

Subject to your compliance with these Terms, Ahoy grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business purposes during the subscription term.

6.2 Restrictions

You agree not to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Copy, modify, or create derivative works of the Services
  • Reverse engineer, decompile, or disassemble the Services
  • Remove or modify any proprietary notices from the Services
  • Use the Services to send spam or unsolicited communications
  • Use the Services in any way that could harm minors
  • Sublicense, resell, or rent the Services to third parties
  • Use automated systems to access the Services in a manner that sends more requests than a human could reasonably produce

6.3 AI Features

Our Services include AI-powered features. You acknowledge that:

  • AI-generated content may not always be accurate or complete
  • You are responsible for reviewing and verifying all AI-generated content before use
  • AI models may improve over time based on aggregate usage patterns (not your specific Customer Data)

7. CUSTOMER DATA

7.1 Ownership

You retain all rights, title, and interest in and to your Customer Data. You grant Ahoy a worldwide, non-exclusive, royalty-free license to use, process, store, and display Customer Data solely to provide and improve the Services.

7.2 Your Responsibilities

You represent and warrant that:

  • You have all necessary rights to provide Customer Data to Ahoy
  • Customer Data does not violate any third-party rights or applicable laws
  • Customer Data does not contain any viruses, malware, or harmful code

7.3 Data Processing

Ahoy will process Customer Data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

7.4 Data Deletion

Upon termination of your subscription, we will delete your Customer Data within 90 days unless you request earlier deletion or we are required to retain it by law.

8. INTELLECTUAL PROPERTY

8.1 Ahoy's IP

The Services, including all software, technology, designs, trademarks, and content (excluding Customer Data), are and remain the exclusive property of Ahoy and its licensors. These Terms do not grant you any rights to Ahoy's intellectual property except as expressly stated.

8.2 Feedback

If you provide suggestions, ideas, or feedback about the Services ("Feedback"), you grant Ahoy a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Services without any obligation to you.

9. CONFIDENTIALITY

9.1 Definition

"Confidential Information" means any non-public information disclosed by one party to the other that is marked as confidential or would reasonably be considered confidential given the nature of the information and circumstances of disclosure.

9.2 Obligations

Each party agrees to:

  • Protect the other party's Confidential Information using the same degree of care it uses for its own confidential information (but no less than reasonable care)
  • Use Confidential Information only for purposes of performing under these Terms
  • Not disclose Confidential Information to third parties without prior written consent

9.3 Exclusions

Confidential Information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully known prior to disclosure; (c) is rightfully received from a third party without confidentiality obligations; or (d) is independently developed without use of the Confidential Information.

10. DATA SECURITY

Ahoy implements appropriate technical and organizational measures to protect Customer Data against unauthorized access, loss, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for implementing appropriate security measures for your account and for properly configuring the Services to meet your security requirements.

11. THIRD-PARTY SERVICES

The Services may integrate with or contain links to third-party services, applications, or websites. Your use of such third-party services is governed by their respective terms and privacy policies. Ahoy is not responsible for the content, accuracy, or practices of any third-party services.

12. WARRANTIES AND DISCLAIMERS

12.1 Limited Warranty

Ahoy warrants that the Services will perform materially in accordance with the Documentation under normal use. This warranty does not apply to issues caused by misuse, modifications, or third-party actions.

12.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 12.1, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. AHOY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AHOY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU USE THE SERVICES AT YOUR OWN RISK.

13. LIMITATION OF LIABILITY

13.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AHOY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF AHOY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Cap on Liability

AHOY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO AHOY IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

13.3 Exceptions

The limitations in this Section 13 do not apply to: (a) your payment obligations; (b) your indemnification obligations; (c) breaches of Section 6.2 (Restrictions); or (d) liability that cannot be excluded or limited by applicable law.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Ahoy, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights or privacy rights
  • Your Customer Data

15. TERM AND TERMINATION

15.1 Term

These Terms commence when you first access the Services and continue until terminated in accordance with this Section.

15.2 Termination for Convenience

Either party may terminate these Terms at any time with 30 days' written notice. If you terminate during a paid subscription period, you will not receive a refund for any prepaid fees.

15.3 Termination for Cause

Either party may terminate these Terms immediately if:

  • The other party materially breaches these Terms and fails to cure within 15 days of written notice
  • The other party becomes insolvent, files for bankruptcy, or ceases business operations

15.4 Effect of Termination

Upon termination:

  • Your right to access and use the Services will immediately cease
  • You must cease all use of the Services and delete any downloaded content
  • You remain liable for all fees incurred prior to termination
  • Sections 7.1, 8, 9, 12.2, 13, 14, 15.4, and 16 will survive termination

16. GENERAL PROVISIONS

16.1 Governing Law and Jurisdiction

For US Customers: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

For European Economic Area (EEA), UK, and Swiss Customers: These Terms shall be governed by and construed in accordance with the laws of Ireland. Any disputes shall be resolved exclusively in the courts of Ireland, and you consent to the personal jurisdiction of such courts. This does not affect your rights as a consumer under mandatory local laws.

16.2 Dispute Resolution

Before filing any claim, the parties agree to attempt to resolve any dispute informally by contacting [email protected]. If the dispute cannot be resolved within 30 days, either party may pursue formal proceedings.

16.3 Entire Agreement

These Terms, together with our Privacy Policy and any applicable order form, constitute the entire agreement between you and Ahoy regarding the Services and supersede all prior agreements, communications, and understandings.

16.4 Amendments

We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be notified via email at least 30 days before the effective date. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

16.5 Assignment

You may not assign or transfer these Terms or any rights granted hereunder without Ahoy's prior written consent. Ahoy may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

16.6 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16.7 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and Ahoy's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

16.8 Force Majeure

Ahoy shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16.9 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Services. You represent that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods.

16.10 Notices

All notices under these Terms must be in writing and sent to:

Ahoy Technologies Inc.
Email: [email protected]

Notices to you may be sent to the email address associated with your account.

17. CONTACT INFORMATION

If you have questions about these Terms, please contact us at:

Ahoy Technologies Inc.
Email: [email protected]
Website: https://www.ahoy.ai

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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